I previously had Rogers internet and I wasn’t very satisfied… I left for a few reasons, but now I have Fido internet and you might be wondering if it provides a stable internet service.
The answer is YES! I give it 4.5/5. Here I will be giving you
my honest feedback and I will continue to update this post so my readers don’t
get left behind. So, if anything changes good or bad, I will be glad to let you
Everyone’s experience with an Internet provider will be different. My experience with Fido internet has been a good one! I have not experienced any connection issues like I did with Rogers and I am so happy that I switched. It has been working out very well for me.
When I had Rogers internet it wasn’t very reliable – it was
slow, often the internet would just drop, the modem would reset and the amount
of devices used at the same time on the network would make the internet
connection very slow and wonky.
I have been using Fido internet for 2 months and here’s my honest feedback so far:
Modem- All cables are included: power cord, coaxial cable and your ethernet cord. Therefore, no need to purchase any extra cords unless you are connecting more than one ethernet to the modem (there is room for 4 spots). There are no rental fees, and 0 % activation fee. So please be careful where you put it and take extra good care of it since it’s not yours! Oh, and shipping is free!
DIY Installation – The installation setup is very easy. If you are switching to Fido from another company, you will most likely have a coaxial line and you just connect that cable to the back of the modem. Plug in your power cord, ethernet cords and you are pretty much good to go. Once you have your modem turned on you will be able to continue the setup process on your smartphone, tablet or PC. Again, it is very easy to set up and so hassle-free your grandparents could do it with minimal complaining.
Wi-fi – Solid. Fido internet has not dropped on me once since I have gotten it. I have not experienced any slow speeds, and again no random dropped connections. I also have around 10 devices connected to it at the same time and it still runs fast, even when playing videos. Overall it runs smoothly with all the devices connected at the same time. The modem creates 2 Wi-Fi networks which is 2.4 Ghz and 5 Ghz. If the device you are using is a bit older it will only recognize 2.4 Ghz. If you want to get onto the 5 Ghz network you can buy an adapter that will get you on that network. I would also like to mention the lights on the modem really light the room up when the room is dark, which could be a good thing or a bad thing depending where your modem is placed 😉
Internet Packages – Most of Fido’s data is unlimited so you never have to worry about monitoring or going over your usage ever again! That’s a sweet relief! If you are a light user, Fido also has you covered with a package as low as $35 a month which would be best for 1 user.
Customer service – This is one thing I really depend on when it comes to companies. If a situation occurs, I need to speak to a real person. I want to be able to understand them, and at Fido, they do just that! The customer service is so great! Most times when I call, my wait time is under 5 minutes. The representatives are friendly and understandable, making the whole experience stress free and an easy one. If you need to contact Fido, keep in mind a $10 fee may apply. If you are not interested in paying that, you can manage your account online easily and plus it saves you some time! Accessing your account on the website is easy and fast!
If you’re wondering what I generally use my internet for: heavy browsing, streaming videos, and gaming. That pretty much covers it since the internet is a nice medium to connect to the world.
Downside: It’s an older modem, but who cares? It honestly
works just as good if not better than the newer ones. Contacting customer
service over the phone may cost you $10.
Upside: It’s cheap, unlimited, great internet, reliable wi-fi at an amazing price! Fido is so much cheaper than most bigger companies. It’s just as good and you will save a lot of money!
Back to School Deals Going on Right Now
If you’re a student, you may want to consider the offer that Fido has right now!
Students will get 75u for $45 a month with no commitment. After 12 months you will pay $65 a month which is not bad at all and still cheap when comparing to other companies. I really like the no commitment – so if it doesn’t work out for you, you can quickly say cya. If you are a student, I would highly recommend getting this. Another bonus – if you sign up for select packages you will get a $50 Best Buy gift card.
Fido is a great deal and hopefully you won’t regret it. Your wallet will thank you, and you should feel pretty good that you did yourself a favour.
Check to see if Fido is available in your area! Go ahead, check it out for yourself!