It’s been almost a year since I wrote about Fido’s Internet. I believe it’s time you guys need an update to see how Fido is holding up. After a year, I’m giving Fido’s internet an 8 out of 10.
It looks like once you’ve reached a year with Fido, they may just offer you affordable deals you can work with.
Like I said it’s been a few months and I’m still satisfied. I have experienced some disconnections, but I have been using more devices on the network than I was a few months ago – 4 consoles, 2 PCs, phones, tablet, TV and possibly more. Seems like a lot of devieces connected at once, but that’s just life. I’m not sure, but I think it’s my device usage all at once that could be choking out the internet and making it cloggy ONCE in a while. It doesn’t happen a lot, about twice weekly and at random times. But really, that’s nothing. Not all the time, but when there are a few devices connected at once on the same network, at the same time, we can’t really expect a 100% connection all the time. That’s just a bit unrealistic.
If you are experiencing modem issues, this usually calls for a reset. It’s time to give her a little rest. There is so much feed going through to the modem to satisfy our needs. If problems occur, reset it. You can do this by unplugging the power cord at the back of the modem. The normal wait time before you should plug it back in is around 1 minute, but I like to give her around 10 minutes. 5 minutes off and 5 minutes to get her gears going again. Reconnect the power adapter to the modem after 5 minutes. Once this is done, I find I don’t seem to experience as many disconnections. Before you even think about saying 10 minutes is too long, it’s actually not. That 10 minutes could be used to take a break or complete another task while you’re waiting. And who couldn’t use an extra 10 minutes away from internet anyways?
I have yet to get a LAN cable to see if it makes a difference… but using a LAN cable should make the connection stronger. If you have a LAN cable around the home and are using devices that support it, I would definitely be using it. Preferably Cat6 or higher. You can’t rely on wi-fi entirely to do a great job.
I’ve also taken a peek into the modem settings. You can check yours too by typing 192.168.0.1 into any web browser on any device. When you get here you will see username and password. Username is always going to be “cusadmin” which is the default and your password is what your wi-fi password is. Once you get into your Hitron modem, you will see lots of information about your device. To see how many devices are connected, just click on the basic tab on the top. If you see devices you no longer wish to keep on the list, you should remove them. Devices that are no longer being used shouldn’t be on the list as it will take up space which you don’t need anyways. This might help the connection be more stable. Another thing you can try is a device reboot. You can do this by clicking on Admin and at the very end click on device reset, and now the orange box that says Reboot. You can also change your username and password here as well.
These tips and tricks have helped me and I hope they help you too if you are experiencing disconnections. It’s true – usually a great deal means it’s garbage and there could be something fishy about it. But in this case I believe it’s worth it. You can’t expect a solid connection 100% of the time and for the price you just can’t beat Fido internet. You are better off trying the troubleshooting tips and go get a stress snack or get your body moving while you wait.
If you’re considering Home Internet from Fido, I would still go for it. The flaws aren’t that bad to want to change to another company that is probably way more expensive for what you get, and you could experience even more issues, so why bother if this option is more affordable and just as good?
Another good thing you can take advantage of (especially during this time) is that you can self-install it yourself. This keeps you and others safe. Self-install and home delivery means no contact and nothing to worry about in this department.
In Ontario – I’m very happy with Fido.