Why didn’t you just do it right from the beginning? I gave you a great review and now I’m questioning why I did.
As a business owner, you damn well know your customers depend on trust, and you might have slightly blew it. Brave is fairly new, and making sure they are doing it the right way from the start should have been their top priority, showing us that we can trust this company and build that relationship up. As a new company, this is very important. Sure, you can say you are sorry and promise to never do it again, but who is going to completely trust you now. We don’t know what you are capable of doing next, if anything.
If you don’t already know, this is what they did. When browsing, they replaced crypto-related URLs with affiliated links. Affiliated links means Brave earns commission. That’s pretty tricky and most definitely will cause frustration to their users. When it was brought to their attention, the team tried covering their asses and suggested that it was a bug. No thanks, forget it. No one believes that.
Will this change Brave’s reputation? I would imagine it would.
IMO what they did is BAD. But it isn’t as bad compared to what some companies have done and the ones who haven’t been caught and are still getting away with their dirty little shenanigans. 😉
I believe that the Brave platform is still good. They still provide good services like ad blocker, and it’s perfect for creators. You create content, you get tipped, and you get paid. I feel like what they offer is really good. And like I said, even though what they did is bad, you can still benefit from using Brave’s web browser; they should have just been honest from the get-go. If you are afraid of leaving your details with Brave, I think it’s safe. I don’t think they are going to pull anything stupid for a while. Well, at least let’s hope so.